All GoCodes Reviews

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User Profile

Francisco

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2018

Ease of use

PROS

I liked how easy it is to use his product, specially the scanning feature. Instead of typing your code you can easily just scan it and find it

CONS

No dislikes so far, haven’t run into any issues

Vendor Response

Hello Hernandez, thanks for reviewing GoCodes. Glad you love the ease of use!

Replied August 2018

Elizabeth

Education Management, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Great product & experience

Free trial was helpful and helped us decide to move forward with the purchase of the subscription.

PROS

Easy to add/delete things, very intuitive product (easy to use).

CONS

I wish the customized columns had a "paragraph" type of option so that we would have another area to make notes about the asset.

Reason for choosing GoCodes

Liked GoCodes options and ease of use compared to Charms. Using Destiny in conjunction with GoCodes.

Vendor Response

Hi Elizabeth, thanks for the awesome review. I'll share your feedback on the customized columns with the development team.

Replied May 2021

John

Biotechnology, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed November 2019

Lacks necessary functionality and requires technological improvements

PROS

The bar code scanning feature and mobile app.

CONS

1. Can't attach documents (the alternative suggestion of using links is not a valid solution and puts the work back on the End User). 2. Camera function needs serious improvement (pics are highly pixelated and the auto crop function does not work well requiring several pictures to be taken to get it right.

Reason for choosing GoCodes

Wasn't here when that decision was made. Now in my power to change that.

Reasons for switching to GoCodes

Was not my choice and now that you have raised rates we are considering dropping GoCodes and just catching up the Excel sheet, which can do all functions that GoCodes can.

Vendor Response

Hello John, sorry to hear that GoCodes is not meeting your expectations, specifically for being able to attach documents to assets, picture resolution and editing. I will pass this great feedback to our product development team so we can assess what improvements can be made.

Replied November 2019

Laura

Education Management, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed July 2022

Great product...needs a few tweaks

It's been a support

PROS

WE like the ability to track online and make changes from our phones

CONS

The order of barcodes that go from the last number given when we need more or when we renew would be great...the cost is higher than we thought it should be

Reasons for switching to GoCodes

WE needed something that would provide the barcodes for us

Vendor Response

Hello Laura, I'm delighted to hear that you see GoCodes as a great product that includes software and custom barcode labels setup and ready to go.

Replied July 2022

User Profile

Tom

Verified reviewer

Photography, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed January 2019

Held my inventory list hostage

As a small Photographer in DC we didn't find ourselves needing to use it every day or in some cases every month. Therefore we simply wanted to use it when and as needed. Sadly the team had no interest in helping us when we needed the files. We had started to use them very early on when you could create your own asset tags - we had ordered a bunch of them and it took us a long time and we still haven't even gotten to use them all however the GoCodes teams wouldn't let us use them or even refund us just because we didn't really meet their client model.

PROS

The concept of it is great, However for us it just seemed like they didn't have services for the little guy

CONS

wasn't friendly to the small business owner

Vendor Response

Hello Tom, sorry to hear that things did not go as planned. As a GoCodes customer, you can view and download your asset data at any time. We always make it available to you from your online account. If you contact us with more information we can work to resolve any issue you had with our services.

Replied January 2019

User Profile

Joshua

Verified reviewer

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed January 2019

Great for Small Businesses

Prior to using GoCodes, I attached pre-printed numeric SKUs to my inventory. This was an issue for times when my business received a high volume of orders in one day because some numbers look alike and can be confusing. GoCodes has simplified everything by using QR technology.

PROS

GoCodes makes tracking inventory super easy by assigning a unique QR-code to each item. This helps my business particularly in making sure that we are not picking and shipping wrong items for our orders.

CONS

Overall, I am disappointed that the lowest priced plan includes only 200 allowed SKUs. If you want to go to the next package which allows for 500 SKUs, you’ll pay three times the monthly rate of the base plan.

Vendor Response

Hello Joshua, thanks for your review. We're glad to hear that you think GoCodes is great for small businesses. On the topic of price, you are correct but also bear in mind that competing systems often cost 2-3x more than GoCodes and provide very little of any additional value for most customers.

Replied January 2019

User Profile

Dwight

Verified reviewer

Construction, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Great system

PROS

easy to use and set up not hard to navigate

CONS

don't like the way it works on apple products work with it needs work

Vendor Response

Hello Dwight, thanks for taking the time to review our product. Please let us know what suggestions you have for the Apple App? We have a new version scheduled for release later this month and it will include iPad support too.

Replied January 2019

User Profile

Doug

Verified reviewer

Marketing and Advertising, 11-50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

GoCode gets the job done

I now have one source for assets management tagging. Fast, easy and very intuitive.

PROS

Ease of use for assets management. Good value for the money.

CONS

I need more client specific fields and better keyword searching.

Vendor Response

Hi Doug, Thanks for taking the time to review GoCodes. Did you know you can add custom fields for your client specific needs?

Replied August 2018

User Profile

Habibullah

Verified reviewer

Information Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed August 2018

Pretty good for Asset Management

PROS

Pretty good for Asset Management Like the phone functionality

CONS

The GPS System does not work at all. it is pretty hard to track in that case.

Vendor Response

Hello Anwar thanks for reviewing GoCodes. Sorry to hear that the GPS tracking is not working for you. There are some phone settings which sometimes need to be adjusted for it to work. We have an article on that in our knowledge base. Please check our knowledge base for more information or contact support@gocodes.com

Replied August 2018

Cassandra

Construction, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

GoCodes thoughts

PROS

Since I have started using GoCodes, it has been a very Efficient and organized way to stored the information we require.

CONS

Noticing now that the mobile app not the same as laptop.

Vendor Response

Hello Cassandra, Thank you for the 9/10 review. Did you know that you can use the web-app on the phone too with all the features available including multi barcode scanning.

Replied April 2024

Keri

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2022

GoCodes is a must for asset tracking in education

The customer service of GoCodes leaves much to be desired. I have never been able to get a straight answer or actual help with an issue or quote. It's nice that the program is pretty self-explanatory - so we've been able to work out issues on our own.

PROS

GoCodes are easily scanned with the app - or online input from the internet. There are many areas that I can add information about a particular asset. I can run reports very easily - and customize that report for my school's needs.

CONS

The new stickers they are using do not hold up well. I'm sure they would work in a corporate setting - but with students touching and using the assets everyday - the stickers where out or fade very quickly.

Vendor Response

Hello Keri, thank you for taking the time to provide a positive review of GoCodes. For the labels we offer a wide range of upgrade options which would be better suited to your school environment. Let us know if you would like to know more about these options. Sorry to hear our customer service has not met your expectations. If you need help please email, chat or call. We would love to learn more about what happened as we pride ourselves on providing excellent customer support and service.

Replied August 2022

Christi

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed May 2021

GoCodes for construction asset management

It's difficult for me to get my field workers on board if they don't understand how to use it, but because Go Codes doesn't provide training materials, I have had to create my own. My rep makes me feel stupid every time I call to ask for help.

PROS

Expensive tools and equipment get moved around on a daily basis here. Having a tracking system is helping to make that process less chaotic.

CONS

The process of setting up and rolling out this program has been very time consuming. We have had to label every single piece of equipment and tools and now I'm tasked with training the field staff on how to use the app. I asked my rep if there were any already existing training tools (power point presentations, manuals), but they just directed me to the youtube videos that are really only for admin use, not field use. Also, it would be great to have some resources in Spanish since the construction industry has a high volume of Spanish speaking workers.

Reason for choosing GoCodes

After extensive research, we thought gocodes was the right direction for us.

Reasons for switching to GoCodes

Access had no tracking feature and was not user friendly at all.

Vendor Response

Hello Christi, thanks for taking the time to review GoCodes. I will take your suggestion about wanted training materials for your team and see what we have available.

Replied May 2021

simon

Food & Beverages, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed November 2016

Review from Norway

GoCodes is a great management system and very easy to use. I would how ever pay more for a better product. There are a few things that don't work as one would wish. for example different time zones don't work. export to excel does not work. There are a few more features that would make it better and i would pay more for.

PROS

i can see were may assets are on a map. and see all assets info on my mobile or pc.

CONS

I would like to be able to personalize my account more to our market, I would like to be able to print off of see my assets in Excel, and also with my own Custom Fields, (not possible for me although they say it is) . The date and time zone is a bit problem for us to know when the asset whats installed or purchased 02/04/16 means the 02 of april for us in norway but for gocodes it means 04 of febuary. so this is a feature we cannot use correctly

Vendor Response

Thanks for the review. It's possible to export to Excel, there are sometimes some Excel settings which need to be updated for use outside USA/UK. Contact us directly and we can help with this. We are working on adding the local time zone feature.

Replied November 2016

Elizabeth

Facilities Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2022

Functionality of the Service

The issues has be partially solved

PROS

It does not take too much time to scan items.

CONS

inaccuracy in our historical of inventory.

Reason for choosing GoCodes

Because of a recommendation from a colleague.

Vendor Response

Hello Elizabeth, thank you for taking the time to review GoCodes. Sounds like you experienced an issue but that it's not completely resolved. I know that can be very frustrating and we want to help. Can you please contact a member of our support team via email, phone or chat and we would be delighted to help you.

Replied August 2022

Edwin

Textiles, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

GoCodes The Best in Inventory

PROS

It is easy to use, it has tools implemented that help make it easier to search for the inventory physically, you have the information of your digital inventory and without problems, you can download your data from your own GoCodes account and thus work your way too.

CONS

Just the part of being able to link the GoCodes database with the Power Bi software.

Vendor Response

Thanks Edwin for the great review. Delighted to hear you think GoCodes is 'The Best in Inventory'.

Replied May 2021

Christopher

Construction, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2017

Great problem wish it had a few more features for actually filtering through equipment and such

Equipment accountability is very important for what we do. I have found that we can use it for anything within our warehouse to keep track and make people accountable. Very happy with this.

PROS

Great GPS tracking and map locator App is great and easy to use Easy to train people to use the program. I have this to be nice. Effective for its use.

CONS

The reports that are produced seem to be a little outdated. A better version of the report or a better template would make it much easier to read. Filtering through equipment is not the best and needs some sort of update

Vendor Response

Hi Christopher, thanks for sharing your feedback on GoCodes. You mentioned the filtering and we can help. There are comprehensive features for filtering and grouping asset data using the grid sub-menu. We would be pleased to demonstrate this to you if that would help.

Replied October 2017

Robby

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2022

Go Code Review

We have had a great experience with Go Codes and highly recommend it.

PROS

The product has been a real time saver for us. It makes it so easy to check out equipment for a event and track who is responsible for it. Being a non-profit we get audited every year. The ability to have an update inventory/asset report to turn over has saved us hours of work of tracking down equipment info.

CONS

The only we wished it did was have an automatic GPS tracking system. That way if equipment is left behind we could track it down. Our staff struggles with scanning it in at every location they attend.

Vendor Response

Hello Robby, what a pleasure to read your positive review. We strive hard to make GoCodes the leader in ease of use and effectiveness for tracking your assets. We are working on a feature to include real-time GPS tracking using Bluetooth beacons and should have more to announce later this year.

Replied July 2022

Brandon

Construction, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Invincible stickers!

It has allowed me to take my inventory lists from piles of papers and data entry to one quick scan and entry. It saves of hours of labor and I don’t have to worry about keeping track of my inventory log papers anymore.

PROS

The software is great it provides many ways to categorize or classify your assets. The stickers are metal and practically impossible to scratch off the QR code. The software also provides means of recovering lost assets through contact info and rewards.

CONS

Sometimes the app freezes during entering the information for the assets and you have to start over on that asset.

Vendor Response

Wow, thanks for the great review! We are concerned though that our mobile app is freezing for you and are working on a new release now which should address the issue. If it re occurs, please call our support team directly and we will assist you as an urgent priority. App stability is very important to us for all our customers.

Replied August 2018

Tom

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2016

A lot to offer

We have been using GoCodes for almost a year and we have had nothing but a positive experience. The bar codes work Everytime and help us track equipment coming and going. I can also communicated with supervisors through the scan of each code.

PROS

GPS location, equipment tracking, apps for Android and iPhone.

CONS

Atvthe mercy of the scan, no scan, no trackability

Vendor Response

Thanks for the review. Affordable real-time tracking is the holy grail for many customers. Were working on it. Unfortunately the only solutions available today cost significantly more and have additional limitations.

Replied November 2016

Paul

Civil Engineering, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed July 2019

Great Product, could use a few tweaks to get it perfect

This software absolutely changed the way we track our assets. There is a learning curve so at first I wasn't sure about it but now it is really great.

PROS

Ease of sorting, grouping and accountability. History logs are great and easy conversion to Excel is very convenient. Revolutionized the way we track our equipment. Before we were tracking 300+ with an Excel speadsheet.

CONS

You cannot lock certain fields for other types of users, so its either everyone has access to all fields or no access to the fields at all. This becomes a problem when some fields need to stay permanent and others need to change on a recurring basis. This also makes it more difficult to train people to use the App as they are unsure about which fields to change since all fields are available. Also, picture resolution could be a lot better.

Reasons for switching to GoCodes

Not scalable in any conventional sense.

Vendor Response

Hello Paul, we're pleased to hear you think GoCodes is a great product! We will add field level access control to our enhancement log.

Replied July 2019

Jen

Banking, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2016

Great for track of peripherals

We were looking for an easy way to keep track of hundreds of printers, scanners, monitors, and other equipment that isn't connected using the network. Go Codes stood out to us as offering great pricing, an easy to use interface, and flexibility in designing our ID tags. We looked at other companies offering similar solutions, but it was the simple deployment that sold me and my team on Go Codes. Our sales representative was easy to get a hold of and quick to respond with any pre-sales questions or concerns. Post deployment support is reliable and also fast to reply with any questions on of the staff may have. I would recommend Go Codes for any company looking for an easy to use asset tag and inventory tracking solution.

PROS

Easy to get started tagging and tracking. Branding and customizing of asset tags.

CONS

Certain fields within the item description are vague, and it would be nice to have more control over customizing our fields.

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

5

FUNCTIONALITY

3

Reviewed August 2018

GoCodes is highly functional but it could improve in a lot of ways

I like GoCodes but i think it can be improved it many ways

PROS

I haven't had any functionality issues with it yet which means it very reliable.

CONS

The user interface could be better IT doesnt have an audit trail feature

Vendor Response

Thanks for taking the time to review GoCodes and appreciate the reliability of our total solution. You mentioned the Audit Trial feature as missing which is incorrect. All transactions in GoCodes are logged in detail and cane be used in reporting. The History log for each asset can be viewed in the Asset Detail menu or in the Reports Menu area. Please check our knowledge base for more information or contact support@gocodes.com

Replied August 2018

Brenda

Construction, 11-50 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2019

NOT REALLY REAL TIME GPS TRACKING

They kindly refunded my membership, and were easy to work with. I have high hopes that they will develop a real live time GPS tracking system like this, it would be changing the construction world as we know it.

PROS

Like the concept of the easy to use phone app tracking system.

CONS

The quality of stickers was not good, and I ordered the highest rated. I asked several times if the GPS tracking could be used on tracking tools for a construction company, and was mislead to believe real time tracking was possible. After purchasing, implementing it on multiple tools and data entered in tracking system, learned it does not work unless you literally check each tool in on every job site, every move. Since we operate out of a shop and tools go to several job sites, this would never work.

Vendor Response

Hello Brenda, your review is not fair or representative of our service. It's incorrect to state that you were told our solution provided real-time GPS tracking and that's something we never tell customers. In addition, you were provided a free 30 trial and support through your evaluation and while you tried our service out you failed fully test or understand this feature which was critical to your purchase decision. On the topic of the labels, we explained that there was an option to upgrade to a tougher material but you choose the poly labels which are not as tough. While our policy is not to provide refunds, we provided a full refund of your purchase.

Replied January 2019

Behshid

Information Technology and Services, 201-500 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed August 2018

GoCodes review

PROS

That I had the option to add the codes manually or by scanning codes. Also scanning a few codes together and then update all at the same time.

CONS

I didn't find the mobile version as easy to use as the desktop. One thing I didn't like was that if I forgot to "check out" then what I had added wasn't being added.

Vendor Response

Hello Behsid, thanks for taking the time to review GoCodes and provide specific feedback. Can you explain more for what you mean when you say ' if I forgot to "check out" then what I had added wasn't being added.' Is this on the desktop or app? If you can provide more information we would be happy to investigate further.

Replied August 2018

Dylan

Motion Pictures and Film, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2019

Asset Management for Post Production Assets

We've been using it for 2 years to tag all of our important assets and are big fans.

PROS

The search functionality and the ability to create notes is very helpful for our workflows.

CONS

I wish there was a media & entertainment or post production specific line of asset tags we could use but we've created our own unique ones.

Vendor Response

Praise indeed from Amazon Studios! Thanks for the great feedback. We can also provide tags in a range of materials including those suited to media equipment. Just contact sales@gocodes.com and we can provide some options like metal foil or metal tags.

Replied January 2019

Showing 1 - 25 of 239 Reviews